$$$ Time Pays; Efficiency Sells; Wrong “Efficiency Cuts Cost”

Ryan went to college for business at Cal Poly, San Luis Obispo

  • College is not where he claims his “business prowess”
The ‘Real Education’: 4 Years at US Bank
  • Located in Boulder, Colorado on the corner of 28th and Canyon.
  • He got to see the bank accounts of 10% of Boulder’s population.
    • That taught him about
      • “money”
      • gave him “self-confidence”
      • learned how to use his hearing loss as an advantage; understanding human movements and ways of talking about money
Got to talk to:
  • “Rothschild’s”
  • “famous people”
  • “non-famous people”
  • “average rich people”
  • “husbands and wives”
  • “40 hrs per week jobs”
  • “entrepreneurs: poor ones and successful ones”
    • Side-note:
      • hiding money in the dirt can yield “moldy money”.
As a result of US Bank gig:
    • he managed to learn “lots of ways to manage money”.
    • And he started to understand that ‘rich people’ make deals with other humans in a matter of minutes; one thing is said to “another man/woman” that has a skill set, a promise is made and “both parties win”. Ryan, after seeing an average of 300 transactions on busy days, learned how to “take care of business really fast“.
    • The blog here, details the “timing philosophy” of Standard Bike Repair. We designed this business to make the “best use of people’s time”: Watch/Help/Learn.
    • Ryan believes that he used his understanding of mechanics, social media, time, money, and business as a combined set of resources to create the perfect system for a business.
Watch/Help/Learn
  • Way 1: Watch/Help/Learn saves time: the customer’s and the business.
  • Reason 2: Using the customer as a “cog in the machine” is a human way to exist as a business owner. The process of interacting with a human to fix a bike, where one of them is a professional, is an inspiring and satisfying human experience. It allows Ryan to get up each day and know that the joy of the world is there to co-create Standard Bike Repair.
If he had to do it “all over again”, he would have started as a mechanical engineer and got a subscription to Lynda.com.
Branding is a key component of survival for a business; customers need to identify your business.

Even a small bike shop needs “effective branding”.